Purchasing the right EPOS solution is not only dependant on the hardware and software, but it also depends on the support that you get will the solution. Intelepos has worked hard to offer support packages to address your business needs.
We offer three support packages to suit any budget:
Free
- Email support during working hours (reply within 48 hours)
- Software updates
Extended
- Telephone and email support during working hours (email response within 48 hours)
- Software updates
- Remote technical support and troubleshooting (logging into your EPOS remotely)
- Remote training of your staff
Premium
- Remote technical support and troubleshooting (logging into your EPOS remotely)
- Telephone and email support 24 hours a day
- On-site training session for your staff
- Cloud backup of your data
- Software updates
